Saddle cover, special order fabric, ads girth straps, name Willow in Pink Tahoma font
We do accept Credit cards and Paypal
Items can be shipped international, contact me for quote. As soon an item is shipped i will e-mail you a tracking number so you can follow the track of your item.
Each country has different policies and laws and may charge you for custom fees, which are NOT included into the shipping or cost of the items and we cannot guarantee time of delivery only express shipping will give you a better estimate.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We do NOT accept returns, we will however always work to make your experience a positive one and we want only happy customers, so communication is always the key to avoiding conflict. Instructions for care must be followed for better results. We cannot take responsibility for an item once it leaves our hands and is in the hands of the shipper. That's why we offer priority mail because is safe. In the case of delay, damage or loss it will be up to you to file a claim directly with the shipper if you are unhappy with their service.
We offer personalization services, and mistakes do happen here and there, we will be happy to correct your order and exchange the Item to the correct one, Personalized Items cannot be returned, your understanding is appreciated.
We accept Cancelations only if requested within 24 hours of order. In case of cancelation been approved after 24 hours Penalty of 10% will be charged.
We will work hard to provide you with incredible items and a great customer experience.